How do I assemble the vacuum cleaner after unboxing?
2025-06-19
Simply connect the hose to the main body, attach the desired nozzle, and plug in (or charge for cordless models). Refer to the quick-start guide for step-by-step visuals.【detailed】
Can this vacuum be used on both carpets and hard floors?
Yes, all LANXSTAR models are equipped with multi-surface brush heads.【detailed】
Is it suitable for pet hair?
Absolutely. Select models come with a pet turbo brush for hair on fabric and floor.【detailed】
Can it vacuum liquids or only dry dust?
Models marked “wet & dry” can safely handle both. Always check your user manual.【detailed】
What does the red LED indicator mean?
Usually, it means the bin is full, the filter is blocked, or the machine is overheating.【detailed】
How long is the battery life?
Cordless models last 25–60 mins depending on suction mode.【detailed】
Can I use it outdoors or in garages?
Yes. Our 30L industrial models are designed for tough environments like garages and workshops.【detailed】
Does it have a HEPA filter? Is it washable?
Yes. Most models feature washable HEPA filters. Air dry fully before reuse.【detailed】
What attachments are included?
Floor brush, crevice tool, upholstery brush, metal tubes (may vary by model).【detailed】
Can I use it on curtains or walls?
Yes. Use the soft brush head or extension wand for vertical surfaces.【detailed】
Why is suction weak?
2025-06-20
Check for a full bin, clogged filter, or hose blockage.【detailed】
How do I empty the bin?
Press the release button, dump contents, and wash if needed.【detailed】
The vacuum is too loud. What can I do?
Inspect for debris in the motor or loose parts.【detailed】
How often should I clean/replace filters?
Clean every 2–4 weeks; replace every 3–6 months.【detailed】
The machine shuts off unexpectedly.
It may be overheating. Let it cool for 30 minutes.【detailed】
Power cord won’t retract.
Pull the cord out slightly and let it snap back. If still stuck, contact support.【detailed】
There’s a burning smell.
Stop use immediately. Could be motor or obstruction. Contact us.【detailed】
Can I buy replacement parts?
Yes. Visit our official website or contact authorized retailers.【detailed】
Is it safe around kids/pets?
Yes, but do not leave it unattended during use.【detailed】
What is the warranty?
LANXSTAR offers a 1–2 year limited warranty on all models.【detailed】